Terms & Conditions

All information and data presented on this website are believed to be accurate and reliable but are presented without guarantee, warranty or responsibility of any kind on the part of Regis Technologies, Inc., either expressed or implied. Users should use their own judgment to determine the suitability of any of the products, data, or procedures presented.

Products are for research and laboratory use only. Products listed on this website may not be used for drug, food, or household purposes, nor resold for such intentions. Regis supplies items intended for use by personnel professionally competent in their use and handling; responsibility for safe use of these products rests entirely with the buyer and/or end-user.

Regis Technologies, Inc. refuses any liability for damages arising to users or property as a result of disregard for national safety standards pertaining to dangerous and toxic substances or the incorrect handling, storage, or disposal of its products.

Statement concerning the possible use of a product is made without representation or warranty that any such use is free of patent infringement and is not to be considered a recommendation to infringe on any patent.

Placing Orders

  • Online Catalog: Visit registech.com/products to purchase most products with an easy online checkout process.
  • By Email: cservice@registech.com
  • By Phone: (847) 967-6000 ext. 526; Regis Customer Service Representatives are available to take orders Monday-Friday, 7:00 a.m. to 4:00 p.m. CST.
  • By Fax: (847) 967–5876; Fax orders can be placed 24 hours a day. Please include the information listed in Ordering Details below.

Ordering Details

When placing an order, please supply the following information:

  • Company name
  • Shipping address
  • Billing address
  • Purchase order number
  • Product #
  • Quantity
  • Contact person
  • Phone number
  • Fax number

Payment Details

  • Visa/Mastercard Accepted
  • Bank Wire Transfers Accepted

Minimum Orders

Regis does not require a minimum order.


Order Confirmation

Confirming orders are not required. However, if it is your policy to send confirmations, please clearly indicate CONFIRMING ORDER. Regis will not accept responsibility for duplication of a shipment if CONFIRMING ORDER is not indicated.

Terms and Prices

Prices

Subject to change without prior notification. Advisement of current pricing will be made for orders placed by telephone. Unless order acknowledgment is specifically requested, orders placed via fax or mail will be shipped at current prices. If there has been a price increase of 10% or greater, Regis will advise the purchaser prior to order processing.

Terms

Net 30 days for customers with approved invoice terms. Purchases made via the website or by new customers are payable upon receipt by credit card.

Shipping

Shipping charges are prepaid and added to the invoice if a shipping account number is not provided at the time of the order.

Quantity Discounts

Regis welcomes the opportunity to quote on larger quantities or bulk shipments of products listed in this catalog. Please contact Customer Service or your Sales Representative for more details.

Shipping Terms

Carriers

FedEx Ground: All items are shipped via FedEx ground service unless otherwise requested. Overnight or second day air service is available upon request. In order to comply with federal and international regulations, Regis reserves the right to change requested transportation in accordance with carrier guidelines.

Hazardous Goods

Regulations require that hazardous goods be shipped in certified containers, bags and/or cartons. Any special packaging and/or freight charges for these items will be prepaid and added to the invoice.

Items are shipped from:

Morton Grove, Illinois, USA
Insurance charges are prepaid and added to the invoice.

International

Freight charges are prepaid and added to the invoice unless otherwise requested.

Return Terms

All returns are subject to approval. Approved items require a Returned Merchandise Authorization (RMA) number that can be obtained from a Regis customer service representative. Returns will not be accepted without an RMA.

Certain products may not be returned for credit under any circumstance. These items include, but are not limited to: any product that was opened and/or used, certain chemical reagents, custom products and/or special orders. Returns must be requested within 60 days of receiving the item by contacting a Regis customer service representative.

Except in the case of manufacturer defect or shipping error, returns are subject to a 15% or $15.00 restocking fee, whichever is greater.

Please inspect shipping carton and contents carefully upon arrival. If products are missing or defective, contact a Regis customer service representative for assistance. Until the product has been evaluated, retain all product packaging.

Every effort is taken in minimize product damage while in transit. However, if loss or damage should occur:

  1. Save shipping cartons in their entirety.
  2. Contact the carrier immediately to file a damage claim.
  3. For additional assistance in filling claims, contact a Regis customer service representative.
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